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What Is The Greater Challenge To Your Business?

 1.) Lack of Clients?
 2.) Lack of Profit?
 3.) Lack of Both?
 4.) Lack of neither?

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Latest Posts
Justifying your prices.
Posted by MattFMN
July 31, 2013

Analysis vs Synthesis
Posted by Louis Altazan
April 26, 2013

Great read
Posted by Louis Altazan
April 18, 2013

5 Deadly Diseases
Posted by Louis Altazan
April 17, 2013

Temporary surge?
Posted by MattFMN
April 3, 2013

Mistakes
Posted by Louis Altazan
October 12, 2012

Morale Killers
Posted by Louis Altazan
October 8, 2012

Would you work for you?
Posted by Seaside
September 8, 2012

Marketing Justification
Posted by Louis Altazan
June 6, 2012

"Nothing's Perfect"
Posted by Louis Altazan
May 31, 2012

RSA Video
Posted by MattFMN
March 14, 2012

Acceptable Defects
Posted by Louis Altazan
February 23, 2012

Undercover Boss
Posted by MattFMN
July 19, 2011

Learning When Buying
Posted by Louis Altazan
April 15, 2011

The Greatest Opportunity
Posted by Louis Altazan
November 7, 2010


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Welcome

W. Edwards Deming Principles and Small Business Management

Are you forward thinking, opinionated and interested in improving small business management? If so, I believe this may be a place you will enjoy. When Dr. W. Edwards Deming went to Japan in the early fifties, he found a nation that was largely destroyed. He shared with Japan a vision of management that helped to transform the Country into a world leader.

Today in the West, we see huge corporations bankrupt and crumbling. Many small businesses too are failing and even more are not profitable. I believe the Fourteen Points of Dr. W. Edwards Deming are a way out of the crisis. I met Dr. Deming in 1984 and began studying his management philosophy. The transformation to my auto repair business was astounding.

Please browse through the articles on this site. We ask that you register, which is free of charge. This is necessary to help keep spam off the site. We will never use your email for any other purpose. Please sign up today and share your small business ideas, questions and successes with us.

Thank you,

Louis Altazan
Owner/manager
AGCO Automotive Corporation

Random Thoughts
“When a man resist wrong - he is often said to have a bad attitude - by those profiting from the wrong.”
Latest Articles
Why Do We Build Large, Inefficient Organizations That Loose Money?

At the time I did not realize, my mother was a wonderful leader. She never officially assumed the roll, nor attempted to usurp my father. Yet through her insight, example and support the family accomplished her aims, and were all far better for the experience.


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The Cycle Of Business?

Many years ago, I subscribed to the theory that there was a "cycle of business." A busy time and slower times. Whenever business would slow down, I "knew" it was the cycle, and not anything I had done. This was comforting, but somehow left me with a problem. 


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The Message We Wish To Convey

Lucien certainly provided an inspiration to me, though he may have never known. I think in managing a business it may be helpful to consider who may be watching and what message one might wish to convey. 


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Managing Gratitude

When we do things for others, most people expect some sort of recognition. Payment, a thank you, maybe a future favor. This may simply be human nature, an unwritten rule of reciprocity. As long as the give/take remains balanced there is seldom a problem. Problems sometimes develop over time when either or both parties fail to understand fully. 


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Efficiency and Humanity

This may sound a bit archaic, the thought that work can be enjoyable. Clearly, in our society, work is that which we do to earn enough so that we no longer have to do it. Often we work so that we can retire and no longer have to work. The thought of work as enjoyment for most is quite strange. 


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Toasting Bread and Auto Repair

Once upon a time there was an industry that produced toasted bread for clients. The clients would come in and tell the Serving Administrator (SA) how they would like their toast. The SA would write the order and send it to Staff, Heating, Operations and Preparations (SHOP). 


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Dummkopf The Ogre

Many, many years ago, and far, far away, there was an ogre named Dummkopf. Dummkopf owned a carriage repair shop. The shop had been fairly busy in the past, but the kingdom was in the midst of a recession and now business was off. Dummkopf knew it was not his fault, but he just barely making a living . . . 


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