Joined: 15 May 2007 Posts: 774 Location: Baton Rouge, LA
Posted: Wed Nov 28, 2007 7:59 pm Post subject: Missing the Boat, A Typical Abstract Altazan Post
I love cruises and find them one of the most relaxing vacations there are. I also subscribe to several travel sites and constantly receive email, with cruise rates and destinations. I’ve noticed, on a cruise, the rate is based on the level of accommodations only. A person with an inside cabin, low in the ship, eats at the same place as the person with a balcony suite. The entertainment is the same and each has the exact same use of the ships features. On a seven day cruise, inside rooms can go for as little as $400-$500 per person and suites for $2000-$2500 or more.
I have also noticed the balcony rooms are nearly always sold out very early. The economy and inside-rooms are usually available as late as the day of sailing. What’s my point? Both accommodations have far more in common than they have differences. Yet the differences are what folks are willing to pay for and the demand is apparently very large.
Could there be any implications here for auto repair shops?
Why do so many shops seem to be “Missing the boat?”
Joined: 15 May 2007 Posts: 774 Location: Baton Rouge, LA
Posted: Thu Nov 29, 2007 10:14 am Post subject:
Fred W wrote:
All of my cabins have a privite entrance king size liftImean bed and a personal butler what more can I do I cant fit a car in the parst room!
Hi Fred,
That’s too funny. At one time that was surely enough but I think the stakes are going up. I notice in our town most of the shops are up and down, mostly down. Then there are a few that are packed, with a waiting list and growing 10-20% per year. Ironically those that stay packed are never the discount shops.
Those that follow the more common model (e.g., coupons, oil change specials, free inspections, etc.) seem to be static at best and normally in a state of decline. Perhaps people are looking for something more than the status quo?
Fixing the vehicle, right the first time, delivering on time and at the price quoted, along with an adequate marketing approach may get a shop noticed. I do not think it is adequate to grow and prosper. That requires establishing value in the eyes of the client, something worth paying more for, in my opinion. The point I had hoped to make is, most shops get very involved in the day to day operation. They tend to see the world as fixing problems only, rarely as establishing value. I have some thoughts on the matter and will share those later. For now I would rather hear what others think along these lines. Thanks Fred, I appreciate your reply.
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