This has been another fascinating reading topic for me. I know that some of the methodolgies were borrowed from Deming's "Plan-Do-Check-Act" cycle (or PDSA as referred to here). I also reali ...
This discussion brought to mind Systems Theory, or "Systems Thinking". I am sure many of you will be familiar with it, as Deming is one of the names, if not the name associated with Systems ...
To take your subject off on a slight tangent.....This question parallels Robert Pisig's book "Zen and the Art of Motorcycle Maintenance", where he tries to define "quality". It is ...
Hey, guys - first time poster - great forum, great info, great articles. That being said, I find that sometimes technicians and people in general fall into a rut because of the lack of a challenge. G ...