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Applying W. Edwards Deming to Small Business Management
 
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  Topic: Flip This Business
PWright

Replies: 8
Views: 16636
 PostForum: Small Business Management Topics   Posted: Sun Sep 09, 2007 7:41 pm   Subject: My CEM thoughts
First, I am no CEM expert. CEM for those of you that don't know is Customer Experience Management. Every time a customer has an interaction with your business-either directly or indirectly the experie ...
  Topic: Flip This Business
PWright

Replies: 8
Views: 16636
 PostForum: Small Business Management Topics   Posted: Sat Sep 01, 2007 5:11 pm   Subject: Too close to see?
I find that being too close to a situation, in this case your business happens to the best of us. Taking digital pictures is a good start, however its just a "snapshot" in time. Wouldn't it ...
 
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