Out of the Crisis.Org

I feel something that is a HUGE contributor towards the continuation of questionable tactics, losing propositions and sticking with something that clearly isn't working is: FEAR.

You're struggling ...

I know, I know, pretty negative statement. But, let's face it. As often as we'd like to focus on the positives and massage our egos with what we do correctly, we must spend time to analyze what we d ...

I feel it would work because people like to affiliate themselves with success and an pleasant work environment portrays success. I don't know that people in general look at working conditions and say ...

A shop I worked in the past tried a commission type of pay "scheme" in the attempt to motivate a young employee who just didn't "turn the hours". The new pay "system" wo ...

I feel the motivation Louis speaks of is two-fold. First, they love what they are doing. For the most part, if it was feasible, we'd fix vehicles for nothing...simply because it brings us joy, peace ...

I agree with Keith in the fact that there is no shame in making an honest mistake. We are human after all.

I would also add that is there really any justification in making a misleading claim to d ...

One of the big reasons I posted it was that fact that when people discuss "Lean" operating or efficiency in manufacturing, Toyota (rightfully so) gets mentioned and then a few other companie ...

http://info.detnews.com/video/index.cfm?id=1189

Enjoy.

http://www.symphonytech.com/articles/pdfs/spfunnel.pdf

How can you apply this to your shop?

Enjoy.

Whether they can be saved or not, it should be GM and their leadership members saving it...not the US government or the US taxpayers. How can an economy, or society for that matter, go about rescuing ...

Thanks for the reply, Dave. I've seen these companies in action. Usually they state they will give a free analysis. It's true, for free they come in and watch you for a few days, look over your boo ...

With there being what may be an insurmountable inability to consistently step out of "being part of the business", how does one get help in seeing the business's faults? When looking at str ...

Have you ever visited a struggling repair shop, or any business for that matter? Granted, as just a visitor we have a huge advantage of being on the outside looking in and simply having a different p ...

Cutting, cutting, cutting..... You see it all the time, but it rarely works. Is this caused by listening to the accountant? Misunderstanding a "lean" company or operation? Fear?

Thank ...

Hi Matt,

I would be very interested in your views from a technical perspective as well.

I am probably going to find myself on a pretty slippery slope. Smile

As with all issues it hinges on data. ...

Are you looking for a management perspective or a technical perspective? Thanks! Later, Matt.

I agree with Dave as well, educate the client before spending their money. Issues quickly arise when ...

I would definitely agree that very good salespeople not only say things with body language and voice inflections, but also are extremely, extremely adept at reading the person they are speaking to. B ...

In every episode, I noticed one constant. Quality was increased and it was accomplished through improved methods. Thanks Matt

I noticed that as well, standards were raised and quality increased exp ...

Hello all. Any of you that followed my posts and dissections of Gordon Ramsey's Kitchen Nightmares may find this very interesting. It's one year later and Gordon has went back to visit some of the r ...

The fix for government isn't a regime change or a policy, but a philosophy change. The change would have to come from the top down and I don't know that any one branch of our government is strong eno ...