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Applying W. Edwards Deming to Small Business Management
 
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Author Message
  Topic: Help Harry
FishAuto

Replies: 6
Views: 10866
 PostForum: Small Business Management Topics   Posted: Fri Jul 06, 2007 9:48 am   Subject: Help Harry
There is no reason for Harry to close the shop doors. It is a 'mind set' to him that he can not charge more. What he needs to do is explain the 'VALUE' of his services. Most people have been around t ...
  Topic: The Old School
FishAuto

Replies: 5
Views: 10613
 PostForum: Small Business Management Topics   Posted: Fri Jul 06, 2007 9:29 am   Subject: The Old School
I admit the thought recieving a tip is a wonderful complement but I do not accept them. I will allow the customers if they chose to tip my technicians. It really makes them feel like they have done a ...
 
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